HP 3500 User Manual

Page 157

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background image

Control panel message

Description

Recommended action

UNSUPPORTED DATA ON

<FS> DIMM IN SLOT X

alternates with

To clear press

The data on the DIMM is not supported
(although the DIMM itself may be
supported).

Press

to clear this message.

or

Press

S

ELECT

to continue printing.

USE TRAY X

<TYPE> <SIZE>

The printer is offering a selection of
alternate paper to use for the print job.

1.

If desired, use

and

to highlight

a different size or type, and then
press

to select the size or type.

2.

Press

to return to the previous

size or type.

See

Configuring trays

for more

information.

Wait for printer

to reinitialize

Settings have been changed before the
printer automatically restarts, or external
device modes have changed.

No action necessary.

10.92.YYSUPPLY

MEMORY ERROR

For help press

The printer cannot read or write to at
least one print cartridge memory tag, or
at least one memory tag is missing.

1.

Open and close the front door.

2.

If the error persists, contact
HP Support.

10.XX.YY

UNAUTHORIZED SUPPLY

alternates with

For help press

A new supply has been installed that is
not made by HP. This message is
displayed until an HP supply is installed
or

is pressed.

If you believe you purchased an
HP supply, please call the HP fraud
hotline at 1-877-219-3183.

Service or repairs required as a result of
using non-HP supplies are not covered
under HP warranty.

To continue printing, press . The first
pending print job will be cancelled.

10.92.YY CARTRIDGES

NOT ENGAGED

alternates with

Open and close

front door.

The cartridges are not engaged.

Open and close the front door to fully
engage the cartridges.

13.XX.YY FUSER JAM

LOWER REAR DOOR

alternates with

For help press

There is a jam inside the lower rear door
(rear output bin) behind the fuser.

If the printer is unable to clear the jam
automatically, see

Clearing paper jams

.

or

Press

for help.

If the message persists after clearing all
pages and exiting Help, contact
HP Support.

13.XX.YY JAM INSIDE

FRONT DOOR

alternates with

For help press

There is a jam inside the front door.

Press

for help.

or

See

Clearing paper jams

.

If the message persists after clearing all
pages and exiting Help, contact
HP Support.

ENWW

Control panel messages

145

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