HP 3500 User Manual

Page 161

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background image

Control panel message

Description

Recommended action

49.XXXX

PRINTER ERROR

alternates with

To continue

turn off then on

A critical firmware error has occurred.

1.

Turn the printer off and then back
on.

2.

If the message persists, contact
HP Support.

50.X FUSER ERROR

For help press

A fuser error has occurred.

1.

Turn the printer off.

2.

Verify the fuser is properly installed
and fully seated.

3.

Turn on the printer.

4.

If the message persists, contact
HP Support.

51.XY

PRINTER ERROR

alternates with

To continue

turn off then on

A printer error has occurred.

1.

Press

to continue.

2.

If the message persists, turn the
printer off and then back on.

3.

If the message persists, contact
HP Support.

52.XY

PRINTER ERROR

alternates with

To continue

turn off then on

A printer error has occurred.

1.

Press

to continue.

2.

If the message persists, turn the
printer off and then back on.

3.

If the message persists, contact
HP Support.

53.XX.ZZ

DIMM A BANK B

alternates with

To continue press

the STOP key

An error occurred in some memory of
the printer.

Values A and ZZ are as follows:

A DIMM Type

1 DIMM Slot 1

2 DIMM Slot 2

3 DIMM Slot 3

4 DIMM Slot 4

ZZ Error number

00 DIMM UNSUPPORTED

01 DIMM SPD FAILURE (unrecognized
memory)

03 FAILED SELF-TEST

For the HP Color LaserJet 3700 series
printer only.

If prompted to do so, press

S

TOP

to

continue. The printer should come to the
Ready state, but will not make full use
of all memory installed.

or

1.

Turn the printer off.

2.

Verify that all SDRAM meets
specifications and is correctly
seated.

3.

Turn the printer on.

4.

If the problem persists, call HP
support.

53.10.03 CHECK RAM/ROM
MEMORY

A memory error occurred that was
caused by an electrical problem on the
formatter.

For the HP Color LaserJet 3500 series
printer only.

Contact HP support.

ENWW

Control panel messages

149

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