T roubleshooting, Troubleshooting – HONDA P-81ACRD User Manual

Page 135

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Troubleshooting

So me solutions are user serviceab le while others require a profess ional installation

center. Do not attempt performing any action unless you are confident that you

understand the necessary steps involved. If you are unsure contact your local

authorized dea ler for support.

S ymptom

C ause

So lution

Ingenix will not power up

B lown fuse

C heck/replace fuse

P ower and G round connections are incorrect C heck 12v, ACC , G ND and make proper connections.

P ower switch is OF F

Turn power s witch ON

LCD is too bright

Auto setting may be improper

S ee page 102

for information on adjusting the

auto setting.

B rightness setting may be too high

Adjust the brightness setting, see page 102

LCD is too dim

Auto setting may be improper

S ee page102

for information on adjusting the

auto setting.

B rightness setting may be too high

Adjust the brightness setting, see page 102

I can‘t hear navigation prompts

Navigation volume settings are low

Adjust the navigation volume, see page 59

Adjust the alert settings, see page 68

C all recipients cannot hear the conversation Microphone is not connected properly

C onnect microphone properly

Microphone placement is improper

Move microphone to a proper location

DVD playback has s ound but no picture

P arking brake wire is not connected

C onnect parking brake wire

P arking brake is not engaged

E ngage parking brake

Touch screen does not res pond correctly

Touch panel calibration is not correct

C alibrate touch sc reen, see page 101

USB or S D files do not play

File type is not supported

R eplace or convert files to supported file types

USB or S D card is not supported

Try using a single basic file (mp3) to confirm the card is

supported.

P hone will not pair

B lue-tooth is not activated on phone

Turn Blue-tooth on from phone

P hone pairing is not activated

Initiate phone pairing from B lue-tooth menu on unit

Incorrect pin code was entered

S ee page 86

for pairing instructions

T.V. tuner does not have signal

Antenna is not properly installed

No channels programmed

S ee page130 for channel s ea rch function

Navigation has no signal

Unit is not receiving G PS signal

Antenna is not connected or is damaged

Antenna location needs to have a clear view of sky

Antenna location should be close to windshield

outside of vehicle

C annot select Nav function

No navigation software detected

Insert Nav S D in S D slot

Nav software is moved, modified, or deleted

AS IMAP F OLDE R IS ONLY F OR NAV IG AT IO N

S OFT WAR E

C annot select iP od function

unit does not detect iP od

iP od cable is not connected properly or is damaged

Only use IC -5 cable for Ingenix units

C annot select Utility function

No Utility software detected

Utility software has been moved, modified, or deleted.

S oftware is included in Nav S D card

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