Technical support – MiTAC TYAN S7012 User Manual

Page 87

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87

http://www.tyan.com

Technical Support

If a problem arises with your system, you should turn to your dealer for help first.
Your system has most likely been configured by them, and they should have the
best idea of what hardware and software your system contains. Furthermore, if you
purchased your system from a dealer near you, you can bring your system to them
to have it serviced instead of attempting to do so yourself (which can have
expensive consequences).

Help Resources:

1. See the beep codes section of this manual.
2. See the TYAN website for FAQ’s, bulletins, driver updates,
and other information: http://www.TYAN.com
3. Contact your dealer for help BEFORE calling TYAN.
4. Check the TYAN user group:
alt.comp.periphs.mainboard.TYAN


Returning Merchandise for Service


During the warranty period, contact your distributor or system vendor FIRST for any
product problems. This warranty only covers normal customer use and does not
cover damages incurred during shipping or failure due to the alteration, misuse,
abuse, or improper maintenance of products.

NOTE: A receipt or copy of your invoice marked with the date of purchase is
required before any warranty service can be rendered. You may obtain service by
calling the manufacturer for a Return Merchandise Authorization (RMA) number.
The RMA number should be prominently displayed on the outside of the shipping
carton and the package should be mailed prepaid. TYAN will pay to have the board
shipped back to you.


Notice for the USA
Compliance Information Statement (Declaration of
Conformity Procedure) DoC
FCC Part 15: This device complies with part 15 of the FCC
Rules


Operation is subject to the following conditions:

This device may not cause harmful interference, and
This device must accept any interference received including interference that may
cause undesired operation. If this equipment does cause harmful interference to

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