Mitel 5550 - Manual (Page 49)

Advanced Features
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Scratch Pad
The Scratch Pad is your own personal phone directory and Speed
Dial list. Use it to save telephone numbers for faster dialing or to
store the names and numbers of callers for future reference.
To enter information into the Scratch Pad
You can use the Scratch Pad while connected to a caller.
1. Press Scratch Pad.
2. Type a name, a telephone or extension number, and any
other information you want to save.
Include the Outside Line Access Code for external phone
numbers and omit spaces between digits.
3. Press [Save] to save the information.
To delete information in the Scratch Pad
• Select the information using the mouse or the arrow keys,
and then press Delete.
To dial a telephone number in the Scratch Pad
• Select the number you want to dial, and then press [Call].
Serial Call
If a caller wants to talk to several people in a row, use the Serial
Call feature. When the first call ends, the caller returns to the
console instead of being disconnected. You can then dial the next
call. The serial call keeps returning to the console until all the
intended calls have been made.
To set up a serial call for a caller in the Source or
Destination area:
1. Tell the caller to remain on the line after completing each call.
2. Press [Set Serial Call].
3. Dial an extension number.
4. Press Release.
The console is released from the call. When the extension you
dialed hangs up, the Serial Call returns to the console as a
Recall (see Recall on page 24).
To cancel a Serial Call
• When the caller has finished the series of calls, press
[Cancel Serial].
If the serial call recalls and no one is there, it means the
caller has hung up.