Mitel 5550 - Manual (Page 57)

Hotel/Motel Features
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After displaying the room information, you can...
• Enter or change the name of the guest and the company or
group he or she is affiliated with. The guest’s name can have
a maximum of 20 characters.
• Check the guest in or out (see page 50).
• Change the room’s occupancy or condition status (see
page 50).
• Enter, change, or clear the wake-up call time (see page 50).
• Set or change outgoing call restrictions (see page 51).
• Allow or block room-to-room calling (see page 52).
• Clear the Message Cost and information for calls placed from
the room (see page 53).
Note: Guest Services shows only whether Do Not Disturb (DND)
or Message Waiting (MW) are on or off. For information on
changing the status of these features, see pages 34 and 37.
Searching for Rooms
You can search for a room using the occupancy and condition
states as search parameters. This enables you to find, for
example, all rooms that are vacant and clean or that have maids
in them. You can also search using a guest’s last name to
determine which room they are in.
To search for rooms
1. Press Guest Service.
2. Do one of the following:
• To display information for a specific room, use the
computer keyboard to type the room number in the Room
Number box.
• To find rooms by occupancy and condition status, click
Room Status, and then select states from the Occupancy
and Condition lists.
To begin searching from a particular room, type the
number of the room in the Starting at room box.
• To find a guest’s room, click Last Name of Guest, and
then type the guest’s last name.
3. Press [Search].
The screen shows, for example,
Options