Mitel 5550 - Manual (Page 50)

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Advanced Features
Trunk Group Status Display
Trunk Group Status Display is an optional feature that lets you
monitor traffic on the system. During peak traffic periods, some
users could experience problems making external calls and may
contact you to find out why. The Trunk Group Status Display
feature enables you to confirm excessive traffic as the most likely
cause. You can then tell users that the situation is temporary
and suggest that they try making their calls later.
You can display traffic information by specifying trunk group numbers or
the digits dialed to access them—for example, the digit 9.
The use of this feature does not disrupt call processing.
To display traffic information by trunk group number
1. Press Trunk Status.
2. Select Search by group number.
3. Enter the starting trunk group number, and then
press [Search].
The displays shows a list of the trunk groups, the number of
trunks in each group, and the number of those trunks
currently in use—for example,
The Timestamp shows the time of your last search.
To display only the information on the trunks that are
accessed by dialing a given leading digit string
1. Press Trunk Status.
2. Select Search by dialed digits.
3. Enter the leading digit string—for example, area code “416.”
4. Press [Search].
After displaying traffic information you can...
• Click [Print] to print status information for the displayed
trunk groups only.
• Click [Print All] to print status information for all trunks
groups, including those not displayed.
Options