Mitel 5550 - Manual (Page 59)

Hotel/Motel Features
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To set, change, or cancel a wake-up time while viewing the
guestroom’s information
1. For each wake-up call that you want to set up, specify the
frequency (once or daily) and method (automatically by the
system or personally by a hotel employee) of delivery.
2. Click in the Wake-up box, and then type the hour and
minutes in 24-hour format. You must enter four digits—for
example 0630 for 6:30 AM (or 1830 for 6:30 PM)
To cancel a wake-up call, delete the time from the Wake-up
box.
3. Press [Save] to save the changes.
To set, change, or cancel a wake-up time when NOT viewing
the guest room’s information
1. Press Guest Service.
2. Enter the room number using the computer keyboard.
3. Follow steps 1 and 2 from the previous procedure.
Notes:
• If the guest fails to answer the wake-up call, the system will
ring the room up to four more times at intervals of two to
seven minutes. If the guest still does not answer, the wake-
up call could be routed to the console.
• Some display phones can set their own timed reminder. The
above procedures will also clear or change a reminder already
set by the user.
• If a printer is attached to the console, a report may print each
time you set, change, or cancel a wake-up call.
Setting Call Restrictions
You can control the type of telephone calls that guests can place
from the phones in their rooms. There are three levels of call
restriction: Internal, Local, and Long Distance.
The system provides three more levels (labeled Option 1, 2, and
3) that can be used to impose special call restrictions. Ask your
communications department for instructions about the use of
these restrictions.
To set or remove call restrictions for a room
1. Press Guest Service, or if you are already on a call to the
room, press the [Guest Service] softkey.
2. Enter the room extension using the computer keyboard (not
necessary if you are already on a call to the room).
3. Press [Search].
4. In the Call Restriction list, select one of the following:
• Internal to allow internal calls only.
• Local to allow internal and local calls.
• Long Distance to allow internal, local, and long distance
calls.
• Option 1, Option 2, Option 3 to impose special call
restrictions determined by system programming.
Note: Your system may be programmed to automatically change
call restrictions for rooms at check-in and check-out time.