Mocomtech CIM-550 - Manual (Page 207)

CiM-550 IP Enabled Satellite Modem Rev. 2
Web Server Pages CD/CIM550.IOM
181
12.3.4 S UPPORT
The CiM Support page allows you to send an email to a pre-specified location. The
email will contain the modem’s serial number and configuration information, which is
attached automatically. The CiM uses SMTP (simple mail transport protocol) to send
email and will require the modem’s administrator to specify the SMTP server, domain
name and destination name on the Administration Screen for SMTP to operate correctly.
The problem report area of the display allows up to 2,000 characters maximum.