IronPort Systems 4108GL User Manual

Page 417

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18-5

Troubleshooting

Browser or Telnet Access Problems

Tro
ubl
e

shoo
tin

g

Cannot Telnet into the switch console from a station on the network:

Telnet access may be disabled by the

Inbound Telnet Enabled parameter in

the System Information screen of the menu interface:

2. Switch Configuration

1. System Information

The switch may not have the correct IP address, subnet mask, or gateway.
Verify by connecting a console to the switch’s Console port and selecting:

2. Switch Configuration

5. IP Configuration

Note:

If DHCP/Bootp is used to configure the switch, see the Note, above.

If you are using DHCP to acquire the IP address for the switch, the IP
address “lease time” may have expired so that the IP address has changed.
For more information on how to “reserve” an IP address, refer to the
documentation for the DHCP application that you are using.

If one or more IP-Authorized managers are configured, the switch allows
inbound telnet access only to a device having an authorized IP address.
For more information on IP Authorized managers, see Chapter 10, “Using
Authorized IP Managers for Increased Management Security”
.

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