Integra CROMA24 - Manual (Page 82)

82 Troubleshooting
Croma24 Service Manual
Symptoms Possible cause Solution
Table 4-1. Troubleshooting Table (cont).
Carrier Axis Failure • cutter assembly replace cutter
(cont) malfunction assembly
• damaged carrier 1) check idler/
drive belt system tension assembly
2) check carrier belt
Does Not Print
• bad connection reseat cable
between computer connections on
and printer computer and
printer
• firmware is refresh EEPROM
corrupted firmware with new
download
• bad MPCB replace MPCB
Ink Cartridge
Misfiring
• cartridge low on refill or replace
ink cartridge
• flex contacts 1) perform Flex
dirty or damaged Cable Contact
Cleaning
procedures
2) replace carrier
assembly