IBM System Storage Subsystem DS5020 User Manual
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Table 20. Symptom-to-FRU index (continued)
Problem
indicator
Component
Possible cause
Possible solutions
One or more
green LEDs are
off
Power supply
CRUs
Power cable is
unplugged or
switches are turned
off.
Make sure that the power cable
is plugged in and that the
switches are turned on.
All drive CRUs
Midplane failure
Replace the midplane. Contact
an IBM technical support
representative.
Several CRUs
Hardware failure
Replace the affected CRUs. If
this does not correct the problem,
replace the RAID controllers,
followed by the midplane.
Contact an IBM technical support
representative.
Front panel
Power supply
problem
Make sure that the power cables
are plugged in and that the
power supplies are turned on.
Hardware failure
If any other LEDs are lit, replace
the midplane. Contact an IBM
technical support representative.
Chapter 6. Hardware maintenance
157