Instruction manual – StarTech.com CONYX ECS0016 User Manual
Page 93
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Instruction Manual
86
Statistics
The Statistics report provides a snapshot of the data traffic and other
activities and operations of your gateway.
Support Reports
The Support Report provides useful status information that will assist
the StarTech.com technical support team to solve any problems you may
experience with your ECS0016.
If you do experience a problem and have to contact support, you have the
option of including the Support Report with your email support request.
To generate a Support Report:
Select the
1.
Status: Support Report menu option and you will be
presented with a snapshot of your gateway’s status.
Save the file as a text file (.txt) to an easily accessible location.
2.
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