Troubleshooting the library – Spectra Logic 2K User Manual

Page 61

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Chapter 7. Maintenance, Troubleshooting, and Repairs

61

12.

Turn on the power to the library.

The picker parks at the bottom of the library, and its LED turns amber for the
duration of the firmware upgrade (usually less than five minutes).

13.

When the drive ejects the tape, the upgrade is complete; remove the firmware
tape from the drive.

Note:

If the tape fails to eject at the end of the procedure, do the
following:

i.

With the picker parked in front of the DCM, open the library
door.

ii.

Press EJECT on the front of the drive, and the tape will eject.

Caution:

Do not attempt to remove a cartridge from the tape drive without
pressing EJECT, or you risk damaging the cartridge and/or the
drive.

14.

Turn off power to the library.

15.

Use a small screwdriver to return the library SCSI ID switch (Library) and the
library configuration switch (Config) to their original settings.

16.

Return the library to its normal operating location.

17.

Reconnect the SCSI cable to the back of the library.

18.

Power up the library and the host computer.

Troubleshooting the Library

The following procedures, described in the following pages, solve many common
problems:

Troubleshooting Library Initialization

Troubleshooting the Robotic Tape Picker

Troubleshooting SCSI Problems

Troubleshooting the Bar Code Reader

Also, you can reference the Spectra Logic Technical Support Knowledge Base on the
Web at

www.spectralogic.com/support/kbase/index.cfm

.

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