Cannot connect to wi-fi, Cannot display the home page – Sierra Wireless Overdrive User Manual

Page 135

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Resources 127

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Cannot Connect to Wi-Fi

If your computer cannot connect to the Wi-Fi network of the Overdrive 3G/4G Mobile Hotspot,
ensure that:

The maximum number of Wi-Fi users has not been reached. (To determine the number of
connected Wi-Fi users and set the maximum, see “Wi-Fi Users Information and Settings” on
page 45
.)

You’re connecting to the correct Wi-Fi network (SSID), and you’re using the correct Wi-Fi
password. If the Wi-Fi Password Reminder feature is enabled (page 86), you can use it to
display the SSID and Wi-Fi password on the device LCD.

Nobody has changed the name or password of the Wi-Fi network. If the Wi-Fi Password
Reminder feature is enabled (page 86), you can use it to display the SSID and Wi-Fi password
on the device LCD.

Nobody is connected through the USB to Micro B cable when

Disable Wi-Fi when connected via

USB

is selected.

Your computer supports the type of Wi-Fi security that the network is set to use.

Note:

All the devices used with the Overdrive 3G/4G Mobile Hotspot must support the selected security
type.

Your computer supports Wi-Fi 802.11g (if

Basic Rate

is set, in

Advanced settings > Wi-Fi >

Network

, to

802.11b/g compatibility

]).

Your computer has not been blocked, through MAC filtering. See “Specifying Computers That
Are Not Allowed to Access the Network” on page 88.

Tip:

If some settings are preventing you from connecting to Wi-Fi, connect to the device through the USB to
Micro B cable, and then change the settings. See “Requirements for a USB Tethered Connection” on
page 26
and “Making a Tethered Connection” on page 27.

Cannot Display the Home Page

Your Web browser may display an error message when you try to display the home page.The
error message depends on your Web browser.

“Could not connect to remote server” (Opera)

“Internet Explorer cannot display the webpage” (Internet Explorer)

“Oops! This link appears to be broken” (Google Chrome)

“Safari can’t open the page” (Safari)

“The connection has timed out” (FireFox)

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