Sierra Wireless Overdrive User Manual

Page 136

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128 Resources

Check the following:

The device is turned on. See “Turning Your Device On” on page 13.

You have established a connection to the device (through Wi-Fi or through the USB to Micro B
cable).

Ensure you’re typing the correct address in the Web browser.

Try

http://<SSID>

, where <SSID> is as displayed on the device LCD.

If the home page is still not displayed, try

http://192.168.0.1

or, if you’re using custom routing

settings, replace “192.168.0.1” with the appropriate IP address.

The Web browser is a recent version, and Java-enabled. The following are recommended:

Internet Explorer (version 6.0 or higher)

Mozilla Firefox (version 2.0 or higher)

Google Chrome (version 2.0.172.28 or higher)

Apple Safari (version 2.0 or higher)

Opera version 9.64

If your computer has other adapters (for example, Ethernet) connected to other networks, disable or
remove them from your computer.

If Internet security software is running on your computer, disable it and see whether the error
message still occurs. Some firewall software may block access to the home page.

If DHCP is enabled on the device, ensure DHCP is enabled on your computer. See “DHCP” on
page 98
.

Check your Web browser settings.

Open the Control Panel in Windows.

Double-click

Internet Options

.

From the

Security

tab, restore the default settings.

From the

Connections

tab, select

Never dial a connection

.

From the

Advanced

tab, restore the default settings.

Close and reopen your Web browser.

Disconnect the device from your computer (if you’re using the USB to Micro B cable). Remove the
battery from the device. Reinsert the battery.

If, after checking all of the above, you still cannot display the home page, consider resetting the
software to default settings. See “Resetting the Software to Default Settings” on page 105.

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