Siemens Unix V4.0 - Manual (Page 244)

Troubleshooting Troubleshooting Procedures
Product Manual U7613-J-Z815-6-76
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If all users of a server are experiencing a problem, then you should start with more basic
assessments of the state of the server. These are described in the following sections.
Is the Server Running?
It is worthwhile to verify that the server is actually running. You can do this easily by entering
the following command at the system command prompt:
asx status
The system display should include the following (at a minimum):
AS/X / NetBIOS processes:
UID PID PPID C STIME TTY TIME CMD
root 19787 1 0 15:17:08 ? 0:00 nbrfcdaemon
root 19916 19836 0 15:17:14 ? 0:04 lmx.srv -s 1
root 19945 1 0 15:17:16 ? 0.06 lmx.dmn
root 19836 1 0 15:17:11 ? 0:01 lmx.ctrl
This display indicates that the three required server processes are in fact running, the
daemon (
lmx.dmn ), the control process ( lmx.ctrl ) and at least one worker process ( lmx.srv ).
You also may see other processes, such as lmx.browser and lmx.alerter .
The NetBIOS process nbrfcdaemon is always required.
Additional multiple worker processes, each with a unique number displayed at the end of
the line, may be displayed. The server spawns new worker processes based on the number
of clients supported by the server. As more client sessions are started, more
lmx.srv
processes may be started, each with a unique process ID and number. This is normal.
If the server is not running, use the net start server command at the command prompt.
Are All of the Server Services Running?
If one of the required server processes is not running, determine whether all of the server
services started properly. A situation can occur when several server processes are running
but you still cannot use the server because a particular service did not start. This is
especially true for the Net Logon service. To check which services are running, enter the
following command at the command prompt:
net start
The system displays a list of the services that currently are active on the server.
It is critical that the Net Logon and Server services are displayed. If they are not shown,
then the server has a problem. Often the Net Logon service will not start because of a
problem with the server name, domain name, or domain configuration.
Check the error logs for problems as described later in this chapter.