Sunfire TGM-100C - Manual (Page 42)

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Installation Manual
APPENDIX
Limited Warranty
Sunfi re Limited Warranty
Sunfi re, a division of Elan Home Systems, LLC, is proud of its prod ucts
which have been built with care using ad vanced technology and premium
com po nent parts. Your unit has been crafted to perform properly for many
years. Sunfi re offers the following Warranty to you, the original owner of a
new Sunfi re product:
Sunfi re warrants the TGM-100 to be free from defects in materials and
workmanship for the period of
TWO (2) years from the date of purchase.
If within the applicable warranty period above purchaser discovers such
item was not as warranted above and promptly notifi es Sunfi re in writing,
Sunfi re shall repair or replace the items at the company’s option.
This warranty shall not apply:
(a) to equipment not manufactured by Sunfi re.
(b) to equipment which shall have been installed by other than an
authorized Sunfi re installer.
(c) to installed equipment which is not installed to Sunfi re’s
specifi cations.
(d) to equipment which shall have been repaired or altered by others
than Sunfi re.
(e) to equipment which shall have been subjected to negligence,
accident, or damage by circumstances beyond Sunfi re’s
control, including, but not limited to, lightning, fl ood, electrical surge,
tornado, earthquake, or any other catastrophic events beyond
Sunfi re’s control, or to improper operation, maintenance or storage,
or to other than normal use of service.
With respect to equipment sold by, but not manufactured by Sunfi re, the
warranty obligations of Sunfi re shall in all respects conform and be limited
to the warranty actually extended to Sunfi re by its supplier. The foregoing
warranties do not cover reimbursement for labor, transportation, removal,
installation, or other expenses which may be incurred in connection with
repair or replacement.
Except as may be expressly provided and authorized in writing by Sunfi re,
Sunfi re shall not be subject to any other obligations or liabilities what-
soever with respect to equipment manufactured by Sunfi re or services
rendered by Sunfi re.
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF
ALL OTHER EXPRESSED AND IMPLIED WARRANTIES EXCEPT WAR-
RANTIES OF TITLE, INCLUDING BUT NOT LIMITED TO IMPLIED WAR-
RANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE.
ATTENTION: TO OUR VALUED CONSUMERS
To insure that consumers obtain quality pre-sale and after-sale
support and service, Sunfi re products are sold exclusively through
authorized dealers. Sunfi re products are not sold online. The war-
ranties on Sunfi re products are NOT VALID if the products have
been purchased from an unauthorized dealer or an online E-tailer. To
determine if your Sunfi re re-seller is authorized, please call Sunfi re
at (859) 514-8290.
We suggest that you read the Limited War ran ty completely to fully un der-
stand your Warranty/Service coverage.
Service Assistance
If your Sunfi re product ever requires service, write to us or call:
Sunfi re
1300 E New Circle Road, Suite 150
Lexington, KY 40505
Phone 859-514-8290
Fax: 859-269-7972
You will be directed to an au tho rized Sunfi re Service Station or receive in-
structions to ship the unit to the factory. Please save the original shipping
carton and packing materials in case shipping is required. Please do not
ship
Parcel Post.
NOTE: Before sending in your unit for repair, you must
call Sunfi re for return au tho ri za tion.
Include a complete de scrip tion of the problem, in di cat ing how you have it
con nect ed, the associated equipment in your system and a copy of your
purchase receipt. Initial ship ping costs are not paid by Sunfi re; return
ground shipping costs will be prepaid if repairs were covered by the scope
of this Warranty.