Kenwood TM-V7E - Manual (Page 93)

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MAINTENANCE
GENERAL INFORMATION
Your transceiver has been factory aligned and tested to
specification before shipment. All adjustable trimmers, coils
and resistors in the transceiver were preset at the factory.
They should only be readjusted by a qualified technician
who is familiar with this transceiver and has the necessary
test equipment. Attempting service or alignment without
factory authorization can void the transceiver warranty.
SERVICE
When returning the equipment to your dealer or service
center for repair, pack the transceiver in its original box and
packing material. Include a full description of the problems
experienced. Include both your telephone number and fax
number (if available) along with your name and address in
case the service technician needs to call you. Don’t return
accessory items unless you feel they are directly related to
the service problem.
You may return your transceiver for service to the
authorized KENWOOD dealer from whom you purchased it
or any authorized KENWOOD service center. A copy of
the service report will be returned with the transceiver.
Please do not send subassemblies or printed circuit
boards. Send the complete transceiver.
Tag all returned items with your name and call sign for
identification. Please mention the model and serial number
of the transceiver in any communication regarding the
problem.
SERVICE NOTE
If you desire to correspond on a technical or operational
problem, please make your note short, complete, and to the
point. Help us help you by providing the following:
1 Model and serial number of equipment
2 Question or problem you are having
3 Other equipment in your station pertaining to the
problem
4 Meter readings
5 Other information (Menu setup, mode, frequency, button
sequence to induce malfunction, etc.)
CAUTION: DO NOT PACK THE EQUIPMENT IN CRUSHED
NEWSPAPERS FOR SHIPMENT! EXTENSIVE DAMAGE MAY RESULT
DURING ROUGH HANDLING OR SHIPPING.
Note:
◆ Record the date of purchase, serial number and dealer from whom
the transceiver was purchased.
◆ For your own information, retain a written record of any maintenance
performed on the transceiver.
◆ When claiming warranty service, please include a photocopy of the
bill of sale, or other proof-of-purchase showing the date of sale.
CLEANING
Remove the controls from the transceiver when they
become soiled and clean them with a neutral detergent and
warm water. Use a neutral detergent (no strong chemicals)
and a damp cloth to clean the case.