LevelOne WCS-2000 - Manual (Page 50)

indicates that the Administrator has restricted access to specified users.
Ask the Administrator for your User Name and Password.
Problem 4 I can't connect to the LevelOne IP Network Camera using a Wireless
connection.
Solution 4
Check that your PC and the LevelOne IP Network Camera have
compatible Wireless settings.
• Mode (Infrastructure or Ad-hoc) must be correct.
• ESSID must match.
• WEP settings must match.
• In Ad-hoc mode, the Channel should match, although this is often not
required.
Problem 5 Video quality may suddenly deteriorate.
Solution 5
This can happen when an additional viewer connects to the LevelOne IP
Network Camera, overloading the camera or the available bandwidth. The
image size and quality can be adjusted to cater for the required number of
viewers and the available bandwidth.
Problem 6
The motion detection feature doesn't send me any E-mails.
Solution 6
It may be that the SMTP (Simple Mail Transport Protocol) server used by
the LevelOne IP Network Camera to send the E-mail will not accept mail
from the LevelOne IP Network Camera. Try using a different SMTP
server. The LevelOne IP Network Camera derives the address of the SMTP
server from the E-mail address you enter in the Show "From" as: field.
Problem 7
Using the motion detection feature, I receive E-mails which don't show
any moving objects.
Solution 7
The motion detection feature doesn't actually detect motion. It compares
frames to see if they are different. Major differences between frames are
assumed to be caused by moving objects.
But the motion detector can also be triggered by:
• Sudden changes in the level of available light
• Movement of the camera itself.
Try to avoid these situations. The motion detection feature works best in
locations where there is good steady illumination, and the camera is
mounted securely. This feature can NOT be used if the camera is outdoors.
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