Lucent Technologies DEFINITY Enterprise Communications Server - Manual (Page 37)

DEFINITY® Enterprise Communications Server Release 7
Console Operations Quick Reference
555-230-890
Issue 3
June 1999
Console Operations
33 Feature Operation
3. Press the START button.
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You hear a dial tone.
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The Serial Call lamp goes off.
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The Split lamp goes on.
4. Dial the number for the person to whom you want to transfer the call.
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You hear a ringback tone.
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The display shows the extension you are calling.
5. Press the RELEASE button as soon as the call starts ringing.
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The calling person is connected to the ringing phone line.
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You are disconnected from the call.
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The Split lamp goes off.
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The call appearance lamp goes off.
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The display goes blank.
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The Position Available lamp goes on.
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The console returns to the normal operating mode.
6. When the called person hangs up on the calling person, the calling person
is automatically routed back to the console.
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You hear a 1-burst repetitive ring.
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The display identifies the incoming call as a serial call:
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The Position Available lamp goes off.
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The call appearance lamp flashes.
7. Answer the recall.
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You are reconnected to the caller.
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The call appearance lamp stops flashing, but remains on.
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The Serial Call lamp goes on.
8. Transfer the caller to the next person by repeating Steps 3 through 5.
The Serial Call feature remains activated until the trunk drops from the switch or
you cancel the feature manually by pressing the
SERIAL CALL button.
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