Troubleshooting, Network communication problems, 7 troubleshooting – Panasonic Web-Server FP User Manual

Page 183

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Additional Information

FP Web-Server V2.11

172

15.7 Troubleshooting

Some functions of the unit can be disabled with the function upload configuration with security
options. This can cause some error messages if you try to change the configuration afterwards.
Please check the security options (or reset (see page 165) the unit) if you discover problems in
following situations:

- Unit is not listed with [Find] function

- Unit cannot be selected for configuration

- Unit does not accept new IP via UDP configuration

- No files can be transferred to the unit

- Unit cannot be restarted

15.7.1 Network Communication Problems

If you discover problems with the FP Web-Tool in finding (Button [Find]) and selecting
(double-click) an FP Web-Server unit, please check the network settings.

If an automatically generated IP address setting is to be used

Make sure that the computer and the FP Web-Server's configuration is set up to use a DHCP
server.

1. Under "Settings / Network Connections", open the properties dialog of the

computer's Ethernet/LAN card

2. Open the “Internet Protocol (TCP/IP)” properties dialog

3. Verify that the check box “Obtain IP address automatically” is set

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