Palm Zire 21 - Manual (Page 172)

Chapter 15 Setting Preferences for Your Handheld
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Network preferences menu commands
The Network Preferences screen includes menu commands to make it fast and
easy to create and edit service templates. TCP/IP application menus are shown
here for your reference. See
“Using menus” in Chapter 4 for more information
about choosing menu commands.
Service menu
Options menu
TCP/IP troubleshooting
If you are having a problem establishing a network connection using TCP/IP, try
the suggestions listed.
Displaying expanded Service Connection Progress messages
It’s helpful to identify at what point in the login procedure the connection fails. An
easy way to do this is to display the expanded Service Connection Progress
messages. Expanded Service Connection Progress messages describe the current
stage of the login procedure. Press the lower half of the scroll button at any point
during login to display these messages.
Viewing the Network Log
If viewing the expanded Service Connection Progress messages does not give you
enough information to find out why you cannot connect to your ISP or dial-in
server, take a look at the Network Log. The Network Log lists all of the
communication that occurs between your modem and your dial-in server during
the login procedure. The information in the Network Log can help your ISP or
your System Administrator pinpoint where the login procedure communication
fails and why.
To view the Network Log:
1. Tap the Menu icon .
2. Tap Options, and then tap View Log.
3. Tap the up and down arrows of the scroll bar to see the entire Network Log.
4. Tap Done.