Frequently asked questions, Appendix b: frequently asked questions, Appendix b – Palm Zire 21 User Manual

Page 183

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APPENDIX B

Frequently Asked Questions

If you encounter a problem with your handheld, do not call Technical Support
until you have reviewed the following list of frequently asked questions, and you
have also reviewed the following:

The README file located in the folder where you installed the
Palm™ Desktop software on your computer

The Palm Desktop online Help

The Palm Desktop software for the Macintosh User’s Guide located in the
Documentation folder in the Palm Desktop software folder

The “Palm Support Assistant” knowledgebase, accessible at

www.palm.com

under the Support section

The most recent Palm™ Zire™ handheld HelpNotes on your regional web site

If you are still having problems, contact Technical Support. For US and
International telephone numbers, go to

www.palm.com/support

.

NOTE

Thousands of third-party add-on applications have been written for Palm OS

®

handhelds. Unfortunately, we are not able to support such a large number of third-
party applications. If you are having a problem with a third-party application, please
contact the developer or publisher of that software.

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