3 when a function does not work, check here – Panasonic KX-FG2451 User Manual

Page 56

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10. Help

56

For assistance, please visit http://www.panasonic.com/consumersupport

Troubleshooting

10.3 When a function does not work, check here

10.3.1 Initial settings

“Error!!”

L When you tried to register the cordless handset, the cordless handset and

the base unit could not link for some reason, such as interference from
electrical appliances. Move the cordless handset and the base unit away
from the electrical appliances and try again.

“---Incomplete---
Phonebook full”

L When the phonebook item(s) was(were) sent to the base unit, the base

unit’s phonebook memory was full and copying stopped. Press

{OFF} to

exit. Erase items from the base unit’s phonebook (page 23). When
phonebook memory is available, you can copy all phonebook items (page
24) or individual items one by one (page 24).

“No link to base. Move
closer to base, try
again.”

L The cordless handset has lost communication with the base unit. Move

closer to the base unit, and try again.

L Confirm that the base unit’s power cord is plugged in.

L Raise the base unit antenna.

L The cordless handset’s registration may have been canceled. Re-register

the cordless handset (page 52).

“Phonebook full”

L There is no space to store new items in the phonebook. Erase unnecessary

items (page 23).

“No items stored”

L Your phonebook or redial list is empty.

“Please lift up and
try again.”

L A cordless handset button was pressed while the cordless handset was on

the base unit. Lift the cordless handset and press the button again.

“System is busy.
Please try again later.”

L The cordless handset has lost communication with the base unit. Move

closer to the base unit and try again.

L Another user is listening to messages. Try again later.

Problem

Cause & Solution

I cannot hear a dial tone.

L If you used a splitter/coupler to connect the unit, remove the splitter/coupler

and connect the unit to the wall jack directly. If the unit operates properly,
check the splitter/coupler.

L Disconnect the unit from the telephone line and connect a known working

telephone. If the working telephone operates properly, contact our service
personnel to have the unit repaired. If the working telephone does not
operate properly, contact your telephone company.

L The power cord or telephone line cord is not connected. Check the

connections.

L If you have connected the fax machine through a computer modem,

connect the fax machine directly to a telephone line jack.

I cannot make calls.

L The dialing mode setting may be wrong. Change the setting (feature #13 or

feature 051 on page 45).

The unit does not work.

L Make sure that the battery is installed correctly (page 14) and fully charge

it (page 15).

L Check the connections (page 15).

The unit does not ring.

L The ringer volume is turned OFF. Adjust it (page 17).

Display

Cause & Solution

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