Panasonic KX-FG2451 User Manual

Page 58

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10. Help

58

For assistance, please visit http://www.panasonic.com/consumersupport

10.3.3 Cordless handset

The display exits the Caller ID
List while viewing caller
information.

L Do not pause for over 1 minute on the cordless handset or 3 minutes on the

base unit while viewing.

Problem

Cause & Solution

The cordless handset does
not work.

L Make sure that the battery is installed correctly (page 14) and fully charge

it (page 15).

L Clean the charge contacts and charge again (page 15).

L Unplug the base unit’s power cord to reset. Plug in, and try again.

The cordless handset does
not ring.

L The ringer volume is set to OFF. Adjust it (page 17).

The display shows “No link
to base. Move closer to
base, try again.” and an
alarm tone sounds.

L The cordless handset is too far from the base unit. Move closer and try

again.

L Plug in the base unit’s power cord.

L Raise the base unit antenna.

L If the above remedies do not solve the problem, the cordless handset may

have lost communication with the base unit. Re-register the cordless
handset again (page 52).

Static, sound cuts in/out,
fades. Interference from other
electrical units.

L Move the cordless handset and the base unit away from other electrical

appliances.

L Move closer to the base unit.

L Raise the base unit antenna.

L Turn ON the clarity booster feature (page 20).

I cannot store an item in the
phonebook.

L You cannot store an item in the phonebook while the cordless handset is in

talk, speakerphone or intercom mode, or while listening to messages.

L Do not pause for over 1 minute while storing.

I cannot redial by pressing
{REDIAL}.

L If the last number dialed was more than 48 digits long, the number will not

be redialed correctly. Redial the number manually.

L The last number dialed may have been a remote function.

I charged the battery fully, but
“Recharge battery” is still
displayed and/or

68879

continues to flash, or
“Charge for 6h” and

68889

are displayed.

L Clean the charge contacts and charge again (page 15).

L The battery may need to be replaced (page 14). If you install a new battery,

fully charge it (page 15).

I cannot receive documents
by pressing

{*}{#}{9} on

the cordless handset.

L You must set remote fax activation to ON (feature #41 on page 48)

beforehand.

L You may have changed the remote fax activation code from {*}{#}{9}

(default setting). Verify the remote fax activation code (feature #41 on page
48).

L The memory is full of received documents due to a lack of recording paper,

a lack of ink film or a recording paper jam. Install paper (page 13), install ink
film (page 11) or remove the jammed paper (page 63).

The cordless handset display
is blank.

L Fully charge the battery (page 15).

L Remove the battery for 30 seconds and replace it again.

I cannot have a conversation
using the headset.

L Make sure that the optional headset is connected properly (page 14).

L If “SP-phone” is displayed on the cordless handset, press {TALK} to

switch to the headset.

Problem

Cause & Solution

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