Chapter 7 troubleshooting, 1 cannot connect to a paired device, 3 dial-up networking service does not start – Planet Technology BT-200U User Manual

Page 53: Troubleshooting, Chapter 7

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Appendix C - Specifications

49

Chapter 7

Troubleshooting

7.1 CANNOT CONNECT TO A PAIRED DEVICE

Paired devices are always displayed in My Bluetooth Places, even if the remote device
is out of range or not powered up.

Verify that the remote member of the pair is within radio range, and powered up, and
then attempt the connection again.

7.2 CANNOT DISCOVER SERVICES ON AN UN-PAIRED
REMOTE DEVICE

The remote device may not be powered up or may be out of range.

l

Verify that the remote device is powered up.

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Verify that the remote device is in Connectable mode (Bluetooth Configura-
tion Panel > Accessibility tab).

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Perform a Search for Devices to verify that the device is within range.

7.3 DIAL-UP NETWORKING SERVICE DOES NOT START

The Dial-up Networking service will not start unless a properly configured modem is
attached to the server.

l

Verify that the modem is usable as a local device on the computer to which
it is attached.

l

In the Bluetooth Configuration Panel, Local Services tab, double-click
the Dial-up Networking service:

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Click the down arrow in the Modem field and select the modem that
will be used to dial out

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Click the OK button

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Click the OK button to close the Bluetooth Configuration Panel.

7.4 DETERMINE THE BLUETOOTH DEVICE ADDRESS
(BDA) OF MY HARDWARE

DEVICE

In the Bluetooth Configuration Panel, on the Hardware tab, in the Devices section,
select the device you want to determine the address of. In the Device Properties
section of the dialog box, the fourth entry, Device Address, is the BDA of the selected
Bluetooth device.

7.5 DETERMINE THE VERSION OF THE HOST
CONTROLLER INTERFACE (HCI)

In the Bluetooth Configuration Panel, on the Hardware tab, in the Device Properties
section, the fifth entry provides Bluetooth Specification compliance information for the
Host Controller Interface.

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