Plextor CONVERTX PX-M402U - Manual (Page 55)

Plextor ConvertX PX-M402U Installation and Users Manual 49
5. Maintenance and Troubleshooting
This chapter explains maintenance and troubleshooting procedures for
your ConvertX.
With proper maintenance, you can prevent problems. If trouble arises,
you can often solve many simple problems on your own, rather than
wait for assistance from a Plextor representative.
Upgrading Your ConvertX
Periodically, Plextor makes available updates for the operating program
of the ConvertX. Before troubleshooting a possible problem with your
digital video converter, please make sure to visit our web site at
www.plextor.com to make sure you have the latest ConvertX operating
program.
To obtain the latest operating program for your ConvertX:
1. Go to the Plextor web site at www.plextor.com.
2. Look for the upgrade in the Support area, on the Downloads page.
There is a description of the latest software program revision and its
intended use.
3. Download the program to the computer that you are using with the
ConvertX.
To upgrade the ConvertX operating program:
1. First, locate the executable file (it ends in “.exe”) that you
downloaded from Plextor’s web site.
2. Run the executable file by using Windows Explorer to double-click
on the file.
Accept all defaults by continuing to click on the Next button until
you see a message indicating the update has completed.
3. Restart your system.