Plextor CONVERTX PX-M402U - Manual (Page 56)

Section 5. Maintenance and Troubleshooting
50 Plextor ConvertX PX-M402U Installation and Users Manual
Troubleshooting Hints
Use these hints if you have problems with installation or capture.
Problems with Installation
If you have problems during or right after installation of your ConvertX,
use these hints to help solve the problem:
• First, make sure to update your version of Windows using
Microsoft’s Windows Update.
• Also, visit the Plextor web site to find other tips to help find and
solve the problem.
Problems with Capture
• Make sure you are using a USB 2.0 connection. USB 1.1 is not fast
enough to reliably capture video.
• You may need to shut down other applications while recording.
Video data may be corrupted if CPU usage approaches 100 percent.