Procedure 2: product registration, Obtaining the activation key, Procedure 2: product registration -19 – Polycom DOC2560C User Manual

Page 51: Obtaining the activation key -19

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Polycom RMX 1500/2000/4000 Getting Started Guide

2-19

2

Power the RMX On.
AC System - Turn ON the power by pressing on the power switch
located on the rear panel of the RMX 1500/2000/4000.
DC System (RMX 4000) - Turn ON the Main that supplies power to

the RMX and then turn ON each of the DC power rail modules.
The parameters in the lan.cfg file are uploaded from the USB key to
the RMX’s memory and applied during the power-up sequence.
System power-up sequence may take up to five minutes.
During the First-time Power-up the red ERR LED on the RMX’s front

panel remains ON until both the Management and IP Network Services
have been defined.
When the RMX's configuration is completed (including the

Management and IP Network Services), and if there are no System

Errors, the green RDY LED on the CNTL module (on the RMX’s front

panel) turns ON.

3

Remove the USB key.

Procedure 2: Product Registration

Before the RMX can be used, it is necessary to register the product and
obtain an Activation Key.
During first-time power-up, the Product Activation dialog box is displayed,
requesting you to enter an Activation Key.

Obtaining the Activation Key

1

Access the Service & Support page of the Polycom website at:

http://support.polycom.com

2

Login with your Email Address and Password or register as a new user.

3

Select Product Registration.

4

Follow the on-screen instructions for Product Registration and Product
Activation
. (The RMX’s serial number is on a sticker on the back of the
unit). For more information, refer to the RMX Software Licence
document you received with your shipment.

5

When the Product Activation Key is displayed, write it down or copy it
for later pasting into the Activation Key field of the Product Activation
dialog box.

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