PSC FALCON 315 User Manual

Page 66

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Error Message Resolution Guide

Message

Reason

Solution

Reference Tech Note

User Count Exceeded.\n Session
Ended;

Possible authorization issue.

Verify that you have the correct number of
licenses for the number of Mobile Units
you are using.

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Primary Unavailable\nTrying Alternate; First Host IP address not available

trying the remaining addresses in
the Host list.

Verify the host address.

---

APMAC.DAT Error\nSession Ended;

Access point Media Access Control
error.

Most likely a range, access point, radio,
host or network issue. Troubleshoot the
customer’s environment.

T1113, T1114, T1161,
T1171, T1187 and
T1194

MUIP.DAT Error\nSession Ended;

Mobile Unit IP Error.

Most likely a Mobile Unit network setting
issue. Troubleshoot the customer’s
environment.

T1113, T1114, T1161,
T1171, T1187 and
T1194

Missing Subnet IP\nSession Ended;

Mobile Unit IP Netmask Error.

Most likely a Mobile Unit network setting
issue. Troubleshoot the customer’s
environment.

T1113, T1114, T1161,
T1171, T1187 and
T1194

Error Opening File;

File is missing.

Verify that the configuration files are on the
Mobile Unit. Or perhaps there is a
hardware failure.

---

Telnet API\nnot found;

Program files are missing.

Reload program files.

---

Battery Low Warning\n\nReplace
Battery Soon;

Not enough power to operate the
Mobile Unit.

Replace the battery with a fully recharged
battery.

---

No Host List.\nPress any key\nTo Edit
Host IP's;

Have not configured your target
hosts.

Configure the target host IP addresses.

---

Unable to Allocate\nFont Memory;

Mobile Unit does not have enough
memory to load the fonts.

Reduce the fonts in use or expand the
memory in the Mobile Unit.

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Supported Equipment Manual

May, 2006

4-6

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