9) troubleshooting check list, 9 troubleshooting check list, Appendix – NEC NP3151W User Manual

Page 167

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53

No. image. is. displayed. from. your. PC. or. video. equipment. to. the.

projector.

Still.no.image.even.though.you.connect.the.projector.to.the.

PC.first,.then.start.the.PC.
Enabling.your.notebook.PC’s.signal.output.to.the.projector.
• A combination of function keys will enable/disable the

external display. Usually, the combination of the “Fn” key

along with one of the 12 function keys turns the external

display on or off.

No.image.(blue.background,.logo,.no.display).
Still.no.image.even.though.you.press.the.AUTO.ADJUST.but-

ton.
Still.no.image.even.though.you.carry.out.[RESET].in.the.pro-

jector’s.menu.
Signal.cable’s.plug.is.fully.inserted.into.the.input.connector
A.message.appears.on.the.screen.

(._____________________________________________.)
The.source.connected.to.the.projector.is.active.and.available.
Still.no.image.even.though.you.adjust.the.brightness.and/or.

the.contrast.
Input.source’s.resolution.and.frequency.are.supported.by.the.

projector.

9 Troubleshooting Check List

Before contacting your dealer or service personnel, check the following list to be sure repairs are needed also by
referring to the “Troubleshooting” section in your user’s manual. This checklist below will help us solve your problem
more efficiently.
* Print the following pages.

Frequency of occurrence...always....sometimes.(How.often?_____________________).....other.(__________________)
power

No. power. (POWER. indicator. does. not. light. green). . . See. also.

“Status.Indicator.(STATUS)”.

Power.cable’s.plug.is.fully.inserted.into.the.wall.outlet.
Main.power.switch.is.pressed.to.the.ON.position.
Lamp.cover.is.installed.correctly.
Lamp.Hours.Used.(lamp.operation.hours).was.cleared.after.

lamp.replacement.
No.power.even.though.you.press.and.hold.the.POWER.but-

ton.for.a.minimum.of.2.seconds.

Shut.down.during.operation.

Power.cable’s.plug.is.fully.inserted.into.the.wall.outlet.
Lamp.cover.is.installed.correctly.
Auto. Power. Off. is. turned. off. (only. models. with. the. Auto.

Power.Off.function).
Off.Timer.is.turned.off.(only.models.with.the.Off.Timer.func-

tion).
PROGRAM.TIMER.is.turned.off.(only.models.with.the.Pro-

gram.Timer.function).

Video and audio

Image.is.too.dark.

Remains.unchanged.even.though.you.adjust.the.brightness.

and/or.the.contrast.

Image.is.distorted.

Image. appears. to. be. trapezoidal. (unchanged. even. though.

you.carry.out.the.[KEYSTONE].or.[3D.REFORM].adjustment).

Parts.of.the.image.are.lost.

Still. unchanged. even. though. you. press. the. AUTO. ADJUST.

button.
Still. unchanged. even. though. you. carry. out. [RESET]. in. the.

projector’s.menu.

Image.is.shifted.in.the.vertical.or.horizontal.direction.

Horizontal.and.vertical.positions.are.correctly.adjusted.on.a.

computer.signal.
Input.source’s.resolution.and.frequency.are.supported.by.the.

projector.
Some.pixels.are.lost.

Image.is.flickering.

Still. unchanged. even. though. you. press. the. AUTO. ADJUST.

button.
Still. unchanged. even. though. you. carry. out. [RESET]. in. the.

projector’s.menu.
Image.shows.flickering.or.color.drift.on.a.computer.signal.
Still.unchanged.even.though.you.change.[FAN.MODE].from.

[HIGH.ALTITUDE].to.[AUTO].

Image.appears.blurry.or.out.of.focus.

Still.unchanged.even.though.you.checked.the.signal’s.resolu-

tion.on.PC.and.changed.it.to.projector’s.native.resolution.
Still.unchanged.even.though.you.adjusted.the.focus.

No.sound.

Audio.cable.is.correctly.connected.to.the.audio.input.of.the.

projector.
Still.unchanged.even.though.you.adjusted.the.volume.level.
AUDIO. OUT. is. connected. to. your. audio. equipment. (only.

models.with.the.AUDIO.OUT.connector).

other

Remote.control.does.not.work.

No. obstacles. between. the. sensor. of. the. projector. and. the.

remote.control.
Projector.is.placed.near.a.fluorescent.light.that.can.disturb.

the.infrared.remote.controls.
Batteries.are.new.and.are.not.reversed.in.installation..
If.present.on.the.remote.control,.projector.selector.switch.is.

not.used.

Buttons.on.the.projector.cabinet.do.not.work.(.only.models.with.

the.Control.Panel.Lock.function).

Control.Panel.Lock.is.not.turned.on.or.is.disabled.in.the.menu.
Still. unchanged. even. though. you. press. and. hold. the. EXIT.

button.for.a.minimum.of.10.seconds.

9. Appendix

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