Oricom PIX2000 User Manual

Page 62

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60

Troubleshooting

Problem

Possible cause(s)

Solution(s)

No symbol on

the display.

1. Battery is empty.

2. The product is not properly

connected.

1. CHARGE battery.

2. Make sure your product is

properly PLUGGED-IN.

Can’t transfer a

call.

1. Handset is busy.

2. Handset is out of range.

3. Wrong handset number.

1. Check ALL handsets and

END all calls.

2. Move handset CLOSER to

base unit.

3. Check HANDSET

NUMBER.

Bad audio

quality

(crackles,echo,

etc.).

1. Interference from nearby

electrical appliance.

2. Base unit is installed in a

room with thick walls.

3. The handset is too far from

the base unit.

4. If you have Broadband/

ADSL you need a in line

fi lter (not supplied).

1. Try a different connection

point, one that is away

from other electrical

appliances.

2. Install the base unit in a

DIFFERENT room OR use

EXTENSION leads.

3. Move CLOSER to the base

unit.

4. Ensure a in-line ADSL

fi lter is installed on all

phone sockets between

wall plate and your phone.

Caller ID does

not work.

Service not activated.

Check your SUBSCRIPTION

with the SERVICE provider.

Phone does not

ring when a call

comes in.

1. The ringer is off.

2. Too many phones are

sharing the same phone
line.

3. Base unit not plugged in.

1. Turn ON the ringer.
2. Disconnect some of the

phones from the phone
line.

3. Check base unit

CONNECTIONS.

Keypad does
not work.

Keypad may be locked.

UNLOCK the keypad.

Busy tone + in
use light on.

1. Other handset may still be

connected.

2. Check power supply

connection.

1. Check ALL handsets and

END all calls.

2. Check CONNECTIONS to

wall and base.

PIX2000 User Guide.indd 章节2:60

PIX2000 User Guide.indd 章节2:60

2009-6-30 17:33:39

2009-6-30 17:33:39

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