Miscellaneous problems, Print processing does not start, Print processing cancels – Oki 3037 User Manual

Page 441: Printer makes a strange noise

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ES 3037/3037e Windows Troubleshooting • 441

MISCELLANEOUS PROBLEMS

The power is on, but the printer does not go online.

Print processing does not start.

Print processing cancels.

Printer makes a strange noise.

Possible cause

Remedy

Bad connection

Switch off the printer and disconnect the power cable.
Reconnect power cable and switch the printer on. If this
does not clear the fault, call for service.

Possible cause

Remedy

Printer error.

Check the control panel. If an error message is
displayed, correct the problem.

Possible cause

Remedy

The printer interface cable is faulty.

Replace the printer interface cable.

The time out setting is too short.

Reset the time out to a higher value.

Possible cause

Remedy

The printer is not horizontal.

Place the printer on a stable, level surface.

There are scraps of paper or other
foreign matter inside the printer.

Check the inside of the printer and remove any
such objects.

The top cover is not firmly shut.

Press the left and right sides of the top cover.

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