Troubleshooting – TOA Electronics C-RM1000 CU User Manual

Page 57

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57

15. TROUBLESHOOTING

Remedy

• Connect correctly.

• Connect to the AC outlet. (The Digital

Video Recorder supplies power to the
Remote Controller even when in standby
mode.)

• Connect correctly.

• Switch on the power.

• Connect equipment correctly. (Refer to

p.

13

; Equipment Selection.)

• Enter the password and log in to the

desired operation level. (Refer to

p. 33

;

Log-In and Log-Out.)

• Enter the password and log in to the

desired operation level. (Refer to

p. 32

;

Entering the Digital Video Recorder
Password.)

• Insert the USB key.

• Set “Control” in the group settings to ON.

(Refer to

p. 40

; Group Settings.)

• Set the Monitor lock settings to [UNLOCK].

(Refer to

p. 50

; Monitor Lock.)

• Perform DVR check to confirm that the

Digital Video Recorder to be operated is
recognized. (Refer to

p. 49

; DVR Check.)

• Select equipment correctly. (Refer to

p.

13

; Equipment Selection.)

• Match the camera address and the Digital

Video Recorder’s video input number.
(Refer to

p. 52

; Equipment Connections.)

• Match the transmission rate. (Refer to

p.

45

; Camera Protocol.)

Symptom

Power not supplied to
the Remote Controller.

Cannot operate the
Digital Video Recorder
from the Remote Cont-
roller.

Cannot operate the
Combination Camera
from the Remote Con-
troller.

Possible Cause

[If the supplied modular cable is used]
• The Remote Controller is not

correctly connected to the Digital
Video Recorder using the supplied
modular cable.

• The Digital Video Recorder’s power

source is not connected to the wall
AC outlet.

[If the AC adapter is used]

• AC adapter not correctly connected.

• The Digital Video Recorder’s power

not switched on.

• The Digital Video Recorder to be

operated not selected.

• Password for the Remote Controller

not set.

• Password for the Digital Video

Recorder not set.

• The Digital Video Recorder’s USB

key detached.

• Access to the Digital Video Recorder

to be operated not allowed.

• Monitor lock function enabled.

• Communications not performed

between the Remote Controller and
Digital Video Recorder.

• The Combination Camera to be

operated not selected.

• Camera address not matched.

• Transmission rate not matched.

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