Sony DPP-EX50 - Manual (Page 107)

107 GB
Troubleshooting
Symptom
In the EDIT
menu, there are
blank areas at the
top and bottom
of the previewed
image.
The “PictBridge”
indication turns on
even after INPUT
SELECT is pressed
to select “Memory
Stick” or
“CompactFlash”
mode.
Check
• Is the previewed image
extremely stretched
vertically or horizontally?
• Is a PictBridge-compliant
digital camera connected to
the printer?
Cause/Solutions
c If an image is extremely stretched
vertically or horizontally, blank areas
may appear in the EDIT menu.
c The standard aspect ratio of an image
shot with a digital camera is 3:4. When
an image is edited or printed in the
postcard or 3.5 x 5 inch size, it is saved as
a more horizontal print image and its top
and bottom edges will be cut and
displayed in black.
c As long as the PictBridge-compliant
device is connected to your computer,
the “PictBridge” indication remains.
Disconnect the cable of the PictBridge-
compliant device to turn off the
indication. (
.page 81)
Symptom
Paper does not
feed.
Printing
Check
• Is the print paper properly
set in the paper tray?
Cause/Solutions
c If print paper is not properly loaded, the
printer may develop trouble. Check the
following:
• Is the correct set of print paper and
print cartridge loaded? ( .page 12)
• Does the arrow on the reverse side of
the print paper point in the same
direction as the arrow in the tray?
(
.page 16)
• Did you place print paper exceeding
the limit in the paper tray? ( .page
16)
• Does the spacer of the tray match the
print paper? ( .page 15)
• Did you riffle the print paper
thoroughly?
• Did you bend or fold the print paper
before printing?