Server logs, About server logs, Content engine logs – TANDBERG 1D13898.07 User Manual

Page 78

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78

D13898.07
NOVEMBER 2008

TANDBERG

CONTENT SERVER

ADMINISTRATOR GUIDE

Table of

Contents

Introduction

Installation

Quick Setup

TCS

Administration

Backing up and

Restoring

Administrator

Settings

Conference

Setup

View

Conferences

Appendices

Server Logs

The Server Logs Page

About Server Logs

Content Server logs from the

Content Engine

,

Content Library

and

Transcode Engine

and

Helper

are available from this menu item.

Content Engine

logs are displayed by

default.
Select the service you want to see the log

for from the drop-down menu.
To view a log, click on name of the log file

and you will be prompted to open it with your
favorite text editor or save it to disk.
The administrator can navigate through the

log files and delete old log files from the
interface.
The current log for the TANDBERG Content

Server is displayed first and cannot be
deleted.

Content Engine Logs

Content Engine logs include information
generated by the TCS Content Engine service
(TCSCE) about incoming and outgoing calls,
codecs in call, call speed, presentation start/
stop, Gatekeeper and SIP registration.
It also shows information about the generation
of live streaming and live transcoded outputs.
The log will also record reasons for
disconnected and rejected calls.
A new log is created every time the Content
Engine service restarts. or if the current log
exceeds 10 MB.

All server logs can also be accessed
from the E:\logs directory on the
Content Server.

Service event logs for the Content Engine,
Transcode Engine, and Helper services can be
found in the Event Viewer. These events show
service starting and stopping information.

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