Content library logs, Transcoding engine logs, Helper logs – TANDBERG 1D13898.07 User Manual
Page 79: Server logs
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D13898.07
NOVEMBER 2008
TANDBERG
CONTENT SERVER
ADMINISTRATOR GUIDE
Server Logs
Content Library logs
The Transcode Engine logs include information about offline transcoded outputs. This will include
the output size and format, and how long the output took to transcode.
A new log is created every time the TCS Offline Trqanscode Engine (TCSOT) service is restarted, or
if the current log exceeds 10MB.
Helper Logs
The Content Library logs page displays the
phperror log. This log includes information
about errors reported by the PHP interface.
This log contains PHP execution errors and
database exceptions reported by the interface
- most can be ignored unless something
unexpected has occurred while using the
interface.
The phperror log file will roll automatically once
it reaches approximately 5 MB. You can also
click on the Roll Log File button to start a new
log file manually.
Transcoding Engine logs
The Helper logs show information from the Helper Tool service (TCSH) about the transfer of
transcoded and dump files to their final storage location. FTP transfer information will appear in
these logs.
The Helper logs also show the hinting information for MPEG-4 outputs, and will log the clean-up of
files when a conference has been deleted.
A new log is created every time the TCSH service is restarted, or if the current log exceeds 10MB.