Toshiba B-SX600 SERIES - Manual (Page 89)

12. TROUBLESHOOTING
12- 3
■ A blank page (label) is ejected.
Possible causes Solutions / Reference
The print tone is too low. Check the print tone. If it is too low, increase it.
⇒
[Help] on the Printing Preferences page in the
Printer Driver Properties
The print surface of the loaded
media faces down. Load the media correctly.
⇒
5. LOADING THE MEDIA
The ink side of the loaded
ribbon faces inside. Load the ribbon correctly.
⇒
4. LOADING THE RIBBON
Thermal transfer media
(normal media) is loaded
without loading a ribbon. Check if the thermal transfer media is loaded with
“THERMAL PAPER” selected.
⇒
5. LOADING THE MEDIA
The ribbon is not loaded
properly. Check that the ribbon is loaded when the thermal transfer
printing is performed.
⇒
4. LOADING THE RIBBON
■ The loaded ribbon is torn or ejected with the media.
Possible causes Solutions / Reference
The loaded ribbon is not
Toshiba TEC-approved or
recommended. Check that the loaded ribbon is Toshiba TEC-approved or
recommended.
⇒
3. MEDIA AND RIBBON
The print tone is too high. Check the print tone. If it is too high, decrease it.
⇒
[Help] on the Printing Preferences page in the
Printer Driver Properties
The ribbon is not loaded
properly. Load the ribbon properly.
⇒
4. LOADING THE RIBBON
The loaded ribbon is slack. Turn the knob of the Ribbon Take-up Shaft. Take up any
slack in the ribbon.
⇒
4. LOADING THE RIBBON
The Ribbon Strip Plate is dirty. Clean the Ribbon Strip Plate.
⇒
11.3 Cleaning the Ribbon Separation Plate