Tally Genicom 2900 - Manual (Page 73)

Appendix A: Troubleshooting A–73
This message indicates that the printer has received an unprintable
graphic. This message only appears if the Set Graphic Error Action
Command has been set properly.
Clear the message (Clear key), then place the printer back Online.
Confirm with host why Graphic check message was sent.
The software controlling the print hammer timing has detected an
internal inconsistency.
Press the Clear key. If it faults repeatedly, call your Customer Service
Representative and skip to the next print job.
One of the hammer drive circuits was turned on when it shouldn’t
have been, so all printing has been disabled. The usual cause is a
failed drive transistor.
Call your Customer Service Representative for repair.
A high resistance coil fault has likely occurred in one or more of the
hammer coils. Note: this fault message will have been preceded by
printing slow-down attempts associated with On-The-Fly thermal
monitoring of hammer bank temperature.
Check the hammer bank for defective coils. Confirm that the hammer
driver board is functioning properly. Replace the hammer driver
board. Call your Customer Service Representative for repair.
Graphics memory space is full and the printer cannot accept or
process data. Printer will reset and data will be lost.
Insert line terminators in data stream so the printer will process the
data, then retransmit the data.
Key has no function for this printer model or mode of operation.
No corrective action.
Certain communication signals have been lost between the printer
and the host computer.
Check cable connection, setup of host, and printer address setting.
The host is not communicating with the printer.
Verify address of computer and host setup. Check I/O cables.
When this message is displayed during printer installation, you may
continue to test the printer by placing the printer Offline and entering
Menu mode to select print tests or calibration routines.
A VFU command was received from the host before a VFU was
downloaded.
Download the required VFU information, then retransmit the data.
The nonvolatile data checksum has failed because of one of the
following conditions:
(1) A new RAM has been installed.
(2) New software with different nonvolatile variables has been
installed.
(3) The variable values have been altered in a destructive manner.
Depress the Clear key. If the message does not clear, cycle printer
power. If the message still does not clear, call your Customer Service
Representative for repair.
Error Messages
Graphic Check Explanation:
Corrective Action:
HammerTime Explanation:
Corrective Action:
HammerVoltage1 Explanation:
Corrective Action:
HammerVoltage2 Explanation:
Corrective Action:
Heap Overflow Explanation:
Corrective Action:
Key Disabled Explanation:
Corrective Action:
Lost Adrs (27) Explanation:
Corrective Action:
Lost Sync (28) Explanation:
Corrective Action:
No VFU Loaded Explanation:
Corrective Action:
NVRAM Fault Explanation:
Corrective Action: