Zebra Technologies P100iTM User Manual

Page 50

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46

P100i User’s Manual

980590-001 Rev. A

Troubleshooting

Troubleshooting Procedures

* If the problem persists, contact Technical Support; see

Appendix D

.

ERROR MESSAGES (printer will not operate)

Problem / Symptom

Description or Cause

Possible Solution *

CHECK RIBBON

Ribbon may be improperly
installed.

Reload ribbon cartridge. Refer
to

Chapter 2

for details on

loading a ribbon cartridge.

OUT OF RIBBON

Ribbon may be entirely used

Load a new ribbon cartridge.
Refer to

Chapter 2

for details on

loading a ribbon cartridge.

MECHANICAL ERROR

A mechanical error occurred;
e.g., card jam.

Remove jammed card.

COVER OPEN

The cover is open.

Make sure that the cover is
completely and securely closed.

PARAMETER ERROR

A parameter error occurred.

Reset the Printer, and try
printing the card again.

COMMAND ERROR

A command error occurred.

Reset the Printer, and try
printing the card again.

CONTACT ERROR

A contact error occurred.

Reset the Printer, and try
printing the card again.

CONTACTLESS ERROR

A contactless error occurred.

Reset the Printer, and try
printing the card again.

INVALID CONTACT DATA

The contact data is invalid.

Reset the Printer, and try
printing the card again.

INVALID CONTACTLESS DATA

The contactless data is invalid.

Reset the Printer, and try
printing the card again.

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