Zebra Technologies P100iTM User Manual
Page 52
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48
P100i User’s Manual
980590-001 Rev. A
Troubleshooting
Troubleshooting Procedures
Example •
There are non-printing horizontal lines (white) on the card surfaces.
Possible Cause:
•
Ribbon cartridge is not correctly positioned.
Solutions:
•
Ensure that the ribbon is properly rolled onto the ribbon cores of the cartridge and that
there are no wrinkles in the ribbon.
•
Replace ribbon cassette.
Possible Cause:
•
Printhead is dirty.
Solution:
•
Clean the Printhead (refer to
).
Possible Cause:
•
Printhead elements are damaged (e.g., scratched or burnt).
Solution:
•
Call Zebra Customer Service for Printhead replacement information.
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