Zebra Technologies P100iTM User Manual

Page 57

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Troubleshooting

Troubleshooting the Ethernet Connection and Adapter

980590-001 Rev. A

P100i User’s Manual

53

3.

If the

LED

is slowly flashing

GREEN

(1 time/sec), the Ethernet Adapter is trying to print

a job. If the job does not print, check the following:

Verify that the printer has media and ribbon. If the printer is showing any errors, it is

unlikely that the Ethernet Adapter can send data to the printer. The

LED

continues to

blink until the printer malfunction is resolved or until the printer is turned

OFF

(O).

A flashing

RED

indicates the Power On Self Test (

POST

) is in progress.

4.

If the

LED

is solid

RED

for more than 30 seconds, the Ethernet Adapter has failed the

POST

. A failed

POST

can be caused by any of the following:

The printer attached to the Ethernet Adapter device is malfunctioning. Turn the

printer power off, wait 10 seconds, then turn the printer back

ON

( | ).

If the Ethernet Adapter still fails the

POST

, the Ethernet Adapter has a hardware

problem that can be fixed only by replacing or returning the unit. Contact Technical
Support for repair or replacement information.

5.

If the

LED

is alternately flashing

RED

and

GREEN

for longer than 2 minutes, the

Ethernet Adapter is in firmware-download mode. This means it is waiting for new
firmware data to be sent before it continues normal functioning. Do the following:

If the Ethernet Adapter was purposely put into firmware-download mode, finish
the download with the proper update utility.

Contact the Zebra web site at

http://www.zebracard.com,

and click on the Drivers

& Downloads tab.

Contact Technical Support for help recovering this unit.

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