Fault clearance procedure, Fault clearance procedure -2 – Xerox 432 User Manual

Page 414

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Page 13-2

Xerox Document Centre 440/432/430/426/425/420 User Guide

Fault Clearance Procedure

If a fault or problem occurs, there are several ways in which the
type of fault can be identified. Once a fault or problem is
identified, establish the probable cause and apply the
appropriate solution.

- If a fault occurs, refer to the screen messages and

animated graphics and clear the fault in the order
specified.

- If the problem is not solved by following the screen

messages and graphics, refer to the problem solving
tables on the following pages and apply the appropriate
solution as described.

- Also refer to the faults codes displayed in the Print Queue

or Faults List in the Machine Status mode. Refer to page
13-16 for an explanation of some of the fault codes and
corresponding corrective actions.

- Alternatively, contact the DC440/432/430/426/425/420

Key Operator for assistance.

- Or switch the machine off and then on again. Ensure that

you follow the relevant power On/Off instructions as
described in Chapter 2 of this user guide.

CAUTION: Failure to leave at least 20 seconds between
repeated power OFF /ON can result in damage to the
DC440/432/430/426/425/420
hard drive.

- If the problem persists, or a message indicates that you

should call for service, please refer to the “Call for Service
procedure” on page13-20.

NOTE: If Fax is enabled and a loss of power occurs, the
DC440/432/430/426/425/420 will print a Power Off Report
when the machine is switched on. This will show a list of the
fax jobs lost during the power loss.

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This manual is related to the following products:

426, 430, 420, 425