Troubleshooting (idc) – Yamaha CLAVINOVA C L P - 3 8 0 User Manual

Page 69

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Internet Direct Connection (IDC)

CLP-380 Owner’s Manual

69

Basic Operation

Troubleshooting (IDC)

Problem

Cause

Solution

The instrument cannot connect
to the Internet using the [LAN]
port.

The LAN cable is not connected
securely to the [LAN] port.

Check the connection of the LAN cable to the
[LAN] port.

The LAN cable used for
connection may be damaged.

Use a new LAN cable.

The instrument cannot connect
to the Internet using a wireless
game adaptor.

The settings of the wireless
game adaptor are incorrect.

The settings of the wireless game adaptor
cannot be made on the instrument. For
information about how to make settings, read
the owner’s manual for the particular wireless
game adaptor you are using.

The USB wireless LAN adaptor
is not recognized by the
instrument.

The particular USB wireless LAN
adaptor you are using is not
compatible with the instrument.

Check the list of USB wireless LAN adaptors
whose compatibility has been confirmed by
Yamaha (page 122).

The desired USB [TO DEVICE]
terminal has not been selected.

This instrument has two USB [TO DEVICE]
terminals; one on the left of the panel and one
on the terminal at the front. Use the [SELECT]
switch to select the desired terminal
(page 123).

The instrument cannot connect
to the Internet using a static IP
address, proxy server.

The necessary Internet settings
have not been made.

Make Internet settings on the instrument as
explained in the section “About the Internet
Settings” on page 58.

The instrument cannot connect
to the Internet using a wireless
LAN.

The access point is set to
conceal the SSID.

Temporarily remove the setting that conceals
SSID, and make the appropriate Internet
settings.

The access point is set to filter
the MAC address.

(When using a USB Wireless LAN Adaptor:)
Register the MAC address of USB wireless
LAN adaptor you are using in the access point.
(When using a Wireless Game Adaptor:) For
information about the MAC address that is
registered, refer to the owner’s manual for the
wireless game adaptor you are using.

The access point is set for
encryption in a format other than
WEP.

This instrument is encrypted in WEP format
only.

No signal from the access point
to the instrument is received.

Set the instrument within reach of the signal
from the access point. The signal will not be
received if the distance from the access point
is too great or there is an obstacle blocking
reception.

The WEP key has been entered
incorrectly (e.g., incorrect use of
uppercase and lowercase
letters).

After confirming the characters of the WEP key,
including uppercase and lowercase letters,
enter it again.

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