Monitoring examples, Monitor an individual user – 3Com Wireless LAN Controller WX2200 User Manual

Page 163

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Monitoring Examples

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4 To overwrite previously exported configuration files, select

Overwrite Existing Files.

If you do not select this option, you cannot export a configuration file
with the same name as an existing file in the output directory. You can
rename the existing file or move the file to another directory.

5 To have 3WXM create a backup copy of a previous configuration file,

select Copy Files Before Overwriting.

6 To include the default configuration commands in the exported file,

select Export Defaults.

7 For each WX whose configuration you want to export, make sure the

Export checkbox is selected.

8 Click Export to begin the exporting process. Messages appear in the

Status column in the WX List box and the Results box.

The configuration is saved in the directory that you specified.

9 To close the Export Configurations dialog box, click Close.

Monitoring
Examples

3WXM provides many monitoring options. The section “Management
and Monitoring” on page 43
provides an overview of all the monitoring
tools available to you.

This section describes how you can use some of the monitoring tools to
determine problems that are typically reported to a network operator.

The monitoring examples described in this section are based on the
following scenarios:

„

An individual user calls the help desk with the complaint that the
network is very slow or inaccessible

„

A group of users complain about network performance

„

You want to monitor and eliminate a rogue AP

Monitor an Individual

User

If an individual user notifies you with the complaint that the network is
very slow or inaccessible, use the following steps to identify the problem:

1 Find the user. Place the user on a watch list.

2 Locate the user. (If you can locate them, then the scope of the problem

can be narrowed down to performance.)

3 View the user’s network activity.

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