Telephone technical support and repair – 3Com Wireless LAN Controller WX2200 User Manual

Page 195

Advertising
background image

Contact Us

195

Telephone Technical

Support and Repair

To obtain telephone support as part of your warranty and other service
benefits, you must first register your product at:

http://eSupport.3com.com/

When you contact 3Com for assistance, please have the following
information ready:

Product model name, part number, and serial number

A list of system hardware and software, including revision level

Diagnostic error messages

Details about recent configuration changes, if applicable

To send a product directly to 3Com for repair, you must first obtain a
return materials authorization number (RMA). Products sent to 3Com
without authorization numbers clearly marked on the outside of the
package will be returned to the sender unopened, at the sender’s
expense. If your product is registered and under warranty, you can obtain
an RMA number online at

http://eSupport.3com.com/

. First-time users

must apply for a user name and password.

Telephone numbers are correct at the time of publication. Find a current
directory of 3Com resources by region at:

http://csoweb4.3com.com/contactus/

Country

Telephone Number

Country

Telephone Number

Asia, Pacific Rim — Telephone Technical Support and Repair

Australia
Hong Kong
India
Indonesia
Japan
Malaysia
New Zealand

1800 075 316
2907 0456
000 800 440 1193
001 803 852 9825
03 3507 5984
1800 812 612
0800 450 454

Philippines

PR of China
Singapore
South. Korea
Taiwan
Thailand

1800 144 10220 or
029003078
800 810 0504
800 616 1463
080 698 0880
00801 444 318
001 800 441 2152

Advertising