Sennheiser SR 2020-D - Manual (Page 127)

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Manufacturer declarations
Manufacturer declarations
Warranty
The original Sennheiser product you have purchased is covered by a warranty of
24 months. The warranty period begins on the date of purchase of brand new,
unused products by the first end user. Please retain your sales receipt (or your
warranty certificate) as proof of purchase. Unless you submit proof of purchase,
which will be verified by your local Sennheiser service partner, you will be obliged
to pay for any repairs that are carried out. Proof of purchase must state the date of
purchase and name of the product.
We shall satisfy our warranty obligations by remedying any material or manu-
facturing faults free of charge at our discretion either by repair or by exchanging
individual parts or the entire appliance. Any defective parts removed from a
product during the course of a warranty claim shall become the property of
Sennheiser electronic GmbH & Co. KG.
The following cases are not covered by the above warranty:
• minor faults or deviations in the quality of a product which do not affect the
product’s value or fitness for its intended purpose
• any accessories supplied with the product
• rechargeable and disposable batteries (these products have a shorter service
life, the length of which also depends on the frequency of use)
• faults resulting from improper use (e.g. operating errors, mechanical damage,
incorrect operating voltage)
Proper use for the purposes of this warranty is defined as use of the product
under the conditions stated in the instructions for use.
• faults due to wear and tear
• any modification of Sennheiser products effected by you or a third party, unless
Sennheiser has given its prior written consent to the nature and extent of the
modification
• faults due to force majeure
• faults of which the purchaser was already aware at the time of purchase
All warranty claims become void if the product is tampered with by unauthorised
persons or repair shops.
Warranty claims can be enforced in any country throughout the world in which the
statutory rights of the country concerned are not in conflict with our warranty reg-
ulations. No other warranty claims or claims over and above the rights stated in
these terms and conditions will be accepted.
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