Customer service contacts, Customer training, Downloads and software – GE Industrial Solutions Micro-BDCBB User Manual

Page 12

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J85568E-1 Secondary DC Mini-Distribution Bay

1 - 2 Introduction

Issue 6 January 2008

Customer Service Contacts

Customer Service,

Technical Support,

Product Repair and

Return, and

Warranty Service

For customers in the United States, Canada, Puerto Rico, and the
US Virgin Islands, call 1-800-THE-1PWR (1-800-843-1797).
This number is staffed from 7:00 am to 5:00 pm Central Time
(zone 6), Monday through Friday, on normal business days. At
other times this number is still available, but for emergencies
only. Services provided through this contact include initiating
the spare parts procurement process, ordering documents,
product warranty administration, and providing other product
and service information.

For other customers worldwide the 800 number may be accessed
after first dialing the AT&T Direct country code for the country
where the call is originating, or you may contact your local field
support center or your sales representative to discuss your
specific needs.

Customer Training

Lineage Power offers customer training on many Power Systems
products. For information call 1-972-284-2163. This number is
answered from 8:00 a.m. until 4:30 p.m., Central Time Zone
(Zone 6), Monday through Friday.

Downloads and

Software

To download the latest product information, product software
and software upgrades, visit our web site at

http://www.lineagepower.com/

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