Bell & Gossett 6 71 075 141B ecocirc wireless Potable Hot Water Recirculation Kit - Manual (Page 25)

Symptom Cause Remedy
Pump is overheated Hot water source is generating
too much heat.
Adjust temperature setting on
hot water source.
Ambient temperature is too hot. Make sure the pump and hot
water source are properly
ventilated to allow cooling.
Pump is overloaded. See possible causes and
remedies below.
Communication is lost between
pump and valve
Batteries are dead/Low battery
voltage.
Replace batteries.
Incorrect battery orientation. Verify correct battery orientation.
Distance between the pump and
valve is greater than 150 ft (45m)
or disruptive media interferes
with communication.
Install a push-button / signal
repeater to assist communication
between pump and valve
Pump is overloaded Improper power to pump outlet Consult electrician to determine
cause.
Pump rotor is not freely rotating. 1. Unplug pump and shut off
water supply.
2. Open faucets/taps and
drain water from the
piping.
3. Loosen the screw ring to
separate motor from the
pump housing.
4. Verify that the pump rotor
is seated properly and
there is no debris.
5. Rotate the pump rotor
counter-clockwise for three
or four revolutions to make
sure it can freely spin.
Blocked rotor inside pump Foreign matter in the rotor cavity 1. Unplug pump and shut off
water supply.
2. Open faucets/taps and
drain water from the
piping.
3. Loosen the screw ring to
separate motor from the
pump housing and check
for foreign matter.
Low input voltage to pump Improper power to pump outlet Consult electrician to determine
cause.
WARNING:
Extreme temperature hazard. Water temperature above 125°F (51°C) can cause
severe burns or scalding instantly.
Troubleshooting
Bell & Gossett ecocirc ® wireless Potable Hot Water Recirculation Kit Instruction
Manual
23